Delivering great candidates whilst protecting your employer brand

Our contingency service will ensure that you receive the best possible candidates on a ‘no hire no payment’ basis whilst protecting your employer brand. We want you to outsource the heavy lifting of your recruitment process to us. We will screen, shortlist, and send you the best candidates rather than create extra work for you by sending you hundreds of CV’s in hope that one or two will be chosen.



First, we meet or conference call with you. We want to learn more about you, your department, and your business.

We’ll discuss and agree on the recruitment brief, including candidate profiles, advertising, deadlines, interview schedules, budget, and your bespoke needs. This stage is vital as everyone involved needs to fully understand what is expected from each other.


Second, we get to work on the initial shortlist. We source candidates from both the active and passive candidate markets.

We screen and fully brief candidates through meetings, telephone, or Skype interviews, and we begin performing reference checks. To help manage risk, we never submit any candidate who does not provide references. No candidate will ever be submitted to you without providing us with their written permission to do so. We typically submit 3 of the very best candidates from our shortlist who match the brief.


Next, we manage the shortlist to ensure the best candidates are interviewed and maintain the interest of those who you would also like to consider.

We prepare and coach all candidates for interview so both parties can get the most of out the interview process. We take great care in looking after both you and the candidates before and after the interview, ensuring you both receive adequate feedback. This is key to protecting your employer brand within a talent pool as both this stage and the next are a very delicate process.


Lastly, we will provide advice on deciding which of those candidates you wish to hire.

When you have happily made your decision we will manage the negotiations and the offer between you and the candidate, ensuring both parties are completely happy. We’ll also manage and look after unsuccessful candidates to help ensure they have received a positive experience throughout the process and their interaction with you.

Once an offer has been accepted, we will communicate regularly with you and the successful candidate, providing an aftercare service throughout the probationary period.


We are confident in our ability to provide a great service. You will receive a full refund within the first 90 working days of the candidates start date or completing an assignment or service if:

You are not happy with one of the candidates we have placed at your company

We cannot find a replacement candidate within 28 working days from the date of termination for our Contingency service or within an agreed time frame from the date of termination for our Retained service.

We cannot re-work a particular assignment to a level of your satisfaction


Don't stop here!
Contact us now and let's get to work!

Contact us and let's get started today. We don't use phone menus, your email won't enter the abyss,
and you will speak to an actual human being straight away.

Opening Times: Monday - Friday 08:30 - 18:00 (GMT, London)
Tel: +44 (0)2070 78 76 77

Heart Talent is a trading name and part of Ninox Ltd group of companies, registered in England and Wales. Our registered number is 08988444. © 2018 Ninox Ltd. All Rights Reserved.

| Click here for our Policies, Terms and Conditions |